What information do we collect?
We fully respect your right to privacy in relation to your interactions with the Website and endeavor to guarantee to be transparent in our dealings with you as to what information we will collect and how we will use your information. Also, we only collect and use individual user details where we have legitimate business reasons, and where we are legally entitled to do so. Information in relation to personal data collected by Irish entities is available on www.dataprotection.ie, the website of the Irish Data Protection Commissioner.
How do we collect information from you?
We collect IP addresses from visitors to our Website (an IP address is a number that can uniquely identify a specific computer or other network device on the internet). This allows us to identify the location of users, to block disruptive use and to establish the number of visits from different countries. We analyse this data for trend and statistics reasons, such as which parts of our Website users are visiting and how long they spend there.
First party cookies
First-party cookies are placed on your device by this Website and can only be accessed by us. They may include session and/or persistent cookies.
Session Cookies are stored only for the duration of your visit to this Website; these are deleted from your device when your browsing session ends. We use these cookies when you are logged in so that we can remember this fact. This prevents you from having to log in every single time you visit a new page.
This type of cookie is saved on your device for a fixed period. Persistent cookies are used where we need to know who you are for more than one usage session. For example, if you have asked us to remember preferences like your username.
Third party cookies
You should also be aware that there are cookies which are found in other companies’ internet tools which we are using to enhance the Website. You will see ‘social buttons’ on our Website, which enable you to share or bookmark the web pages.
If users wish to utilize certain services located on specific sections of the Website, they are requested to sign up. Services that currently require some form of sign up include:
Participation in competitions and/or promotions
Email newsletters from the Website
Registering with the Website for nominated services
To register as a user of such services we need to collect information such as, at a minimum, an email address and a password. We may also ask some further questions so we can gain a clearer understanding of what you are interested in, in order to personalize the information we give you. You can update your personal information held, and change your stated interests and whether or not you wish to receive correspondence from us. You may unsubscribe from the e-newsletter and other updates by clicking on the “opt-out” link provided in the e-mail that may be sent to you. We may ask different questions for different services. We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.
Applications developed in connection with the Website for mobile devices will operate and capture information as set out above. Applications developed by us, but deployed on other platforms (such as social media channels), may provide feedback to us on activity and usage specific to a user.
We may gather your contact details published online (e.g.: email addresses, mobile and or fixed phones, etc…) through public and/or private databases and social networks.
How do we use the information we collect?
We collect different types of information about our users, for the following reasons:
1 To personalize the way our content is presented to you and to ensure that content from our Website is presented in the most effective manner for you and for your computer e.g. if you specify that you are interested in horse-riding breaks, we will prioritize horse-riding breaks in the information we show you when you are logged on.
2 To help us to monitor and improve the services we offer, including this Website. As part of this, we may use and disclose information in aggregate form (so that no individuals are identified).
3 To carry out any legal obligations arising from your interaction with the Website.
4 To allow you to participate in interactive features of our service, when you choose to do so.
Are there cases where we may use your information to contact you?
We may contact you:
For administration reasons related to the service to which you have signed up (e.g. to provide you with password reminders, or to notify you that a particular service, activity or online content has been suspended for maintenance, or in response to a question asked).
To provide you with information about our services, activities or online content. You should only receive e-newsletters or similar correspondence and updates from dotNice if you have agreed to in response to any contact you have made with us, e.g. on the dotNice Facebook page, or via the Contact Us facility. It will be made clear to you where you have these choices, for example, by providing tick boxes for you to decide whether you wish to receive e-newsletters.
To invite you to participate in surveys about our services (participation is always voluntary).
Where we wish to use your personal information in any other way, we will ensure that we notify you first. You will also be given the opportunity to withhold or withdraw your consent for the use of your personal information for purposes other than those listed in this document.
Do we protect your personal information?
We do our utmost to protect user privacy through the appropriate use of the security technology: we ensure that we have adopted appropriate physical and technological security measures to protect your information; and we ensure that, when we outsource any processes, the service provider has appropriate security measures.
However, this Website may contain hyperlinks to websites owned and operated by third parties. These third party websites have their own privacy policies, including cookies. We do not accept any responsibility or liability for the privacy practices of such third party websites and your use of such websites is at your own risk.
Who do we share data with?
We may disclose your personal information to any company or other corporate entity under the control and direction of dotNice and/or our corporate business partners.
As stated above, we may also use your data – or permit selected third parties to use your data – to provide you with information about goods and services which may be of interest to you, and we (or they) may contact you about these.
We reserve the right to access and disclose personal data to comply with applicable laws and lawful government requests, to operate our systems properly and to protect both ourselves and our users.
We may also use service providers to help us run the Website or services available on the Website. Any third parties who access your data in the course of providing services on our behalf are subject to strict contractual restrictions to ensure that your data is protected, in compliance with the current data protection legislation.
Where do we store your personal data?
All information you provide to us is stored on our secure servers. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our Website; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
Certain online contact and/or purchase options on the Website require you to give demographic information (such as your address, etc.) and financial information (such as your credit card number).
Legal information and how to contact us
The Data Controller for the Website and services provided through the Website is dotNice International Limited, The Digital Depot, Thomas Street West, Dublin 8, D08 TCV4, Republic of Ireland.
If you would like to obtain a copy of the personal data we hold on you, or have any queries regarding the dotNice’s use of personal data please contact email@example.com
dotNice is entitled by law to charge a fee to meet its costs in providing you with details of the information it holds about you.